Jargon buster

There's a whole new world of terminology, abbreviations and jargon that's specific to each individual sector. So we've put together this glossary to define as many of the terms that you're likely to come across as possible.

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Single Subject Diplomas - Qualification that recognises that you have the skill for a particular type of job requiring office and communication skills. These are currently offered in: business practice, secretarial and administration, software applications, international ESOL and English as a foreign language. These should be completed within a two year period and are available at different levels.